Saint Mary's HealthLink - Community Health Centers
Browning Claytor Health Center
1246 Madison SE
Grand Rapids, MI 49507
(616) 685-8300
Office Hours
Monday - Friday 9:00 A.M. - 12:00 P.M., 1:00 P.M. - 4:30 P.M.
Limited evening hours also available.
Our Philosophy
We share Saint Mary’s Health Care’s commitment
to provide health care for all persons, regardless of their
ability to pay. We believe that no one should go without needed
health care because they cannot afford it. We are committed
to providing the highest standard of health care with hospitality,
respect, and compassion.
Our History
Browning Claytor is located at Hall and Madison to respond
to a community long in need of local health care services.
Dr. Browning and Dr. Claytor served this community for many
years in the early 1900s. Dr. Claytor was a leader in the
community and was named “Physician of the Year”
for Michigan. Dr. Browning pioneered the idea of well-baby
clinics. He provided his services to all, regardless of ability
to pay. Our Health Center name was chosen to honor them for
their work. We strive to carry on that work in our community.
What is Family Practice?
Family Practice physicians are trained to consider the whole
person, the young, the aged, and everyone in between, as well
as the family and the community in which they live. Family
physicians are able to treat most health problems during office
visits. With an added emphasis on wellness, your family physician
is able to advise you on tests, procedures, and general health
information that may help keep you healthy.
In addition to family practice services, Browning Claytor
Health Center is also pleased to offer the following services
and programs:
- Women Infant and Children (WIC)
- Maternal Support Services (MSS)
- Infant Support Services (ISS)
- Lactation Specialist and Breast Feeding Classes
Our health care team includes doctors, nurses, office staff,
and a social worker. The social worker is available for counseling,
as well as information and referral to community resources.
Our team is committed to providing quality health care by
knowing who you are and your community. You will know who
your doctor is and your doctor will know you.
Appointments
Patients are seen by appointment in order to minimize waiting
time. We do sometimes need to work sick patients into the
schedule, and apologize for any delay this may cause.
If you would like to schedule an appointment for yourself
or a family member, please call our office at 685-8300. If
you need to cancel an appointment, please call and let the
office staff know at least 24 hours in advance, so that we
may give your time to another person. We appreciate your courtesy.
Information to Bring with You
Each time you visit your physician, please bring a list of
all medicines you are currently taking and your insurance
card. If your child is being seen, please bring the child’s
immunization record.
Referrals
As a Family Practice we are qualified to treat many of your
health concerns. When a consultation with a specialist does
become necessary, our referral coordinator will help you and
your physician find a source for the services you need.
Prescriptions and Refills
First, read the label on your medication. If there are additional
refills indicated on the label, go directly to the pharmacist
who originally filled the prescription. If you need another
prescription, please call our office prescription line –
685-8029. Please allow 48 hours for us to contact your pharmacy.
Emergency Care
If you have a life threatening emergency, please call 911
or go directly to Saint Mary’s Emergency Department.
For other medical emergencies, please call our office at 685-8300.
A physician is on call 24 hours a day. Your call will be returned
by a nurse or physician. Please call our office following
a visit to the Emergency Department so we can provide any
follow-up care you may need.
Hospital Affiliations
If you need hospital care, your physician treats patients
at Saint Mary’s Health Care. Being a part of
Saint Mary’s Health Care gives your physician
access to a wide range of specialist physicians & surgeons
and services.
Weekend Care
The After-Hours Center treats patients for sudden illnesses
and minor injuries that occur on weekends. The Center is open
during the following hours:
Friday 6:00 P.M. - 10:00 P.M.
Saturday 9:00 A.M. - 9:00 P.M.
Sunday 1:00 P.M. - 9:00 P.M.
Please call 458-2050 during those hours for an appointment.
Fees, Billing, and Insurance
We accept most major health insurance, including HMOs, PPOs,
Care Choices, Medicare, and Medicaid. If you do not have any
health insurance, we have a sliding payment scale.
Patients are asked to apply for state and/or federal assistance
prior to sliding payment. This is based on your income and
family size. If you have questions about the eligibility requirements
for the sliding payment scale, please talk with our billing
coordinator.
Important Phone Numbers
Browning Claytor Health Center 685-8300
Prescription Requests 685-8029
Life-threatening Emergency Care 911
Poison Control Center 800-764-7661 |
